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Why you’re failing at Social Media Customer Service (infographic)

Customer service is fast becoming one of the greatest responsibilities and opportunities of using social media for business. Unfortunately for many companies, the two cannot be separated – if you want to play in social media, you have to be prepared to provide top-notch customer service. Find out why social media customer service is so important, including some pretty awesome stats on Twitter and Facebook engagement. Oh and a pretty infographic, if you like that sort of thing!

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How and Why to Run an Instagram Contest

If you’re looking to engage your customers in a relatively new and exciting platform, running a contest on Instagram may just be your holy grail. Find out how easy it is to run a competition or raffle via your Instagram channel, along with all the key considerations to make it a great success. Whether you’re just starting out on Instagram or you’re already a pro, THIS IS THE PERFECT ARTICLE FOR YOU. Seriously, read it. You’ll never look back…

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Infographic: Why your Email Campaigns are Failing on Mobile

If you engage in email marketing then it is absolutely IMPERATIVE that you read this article. Your entire being depends on it. Why? Because you could be wasting up to 40% of your time and effort sending out emails to people who can’t properly read them or access your site via their mobile device. So if you want to run successful email campaigns, then check out this article and infographic to find out how you can optimize both your marketing and your website for mobile to avoid any such wastage. Then sit back, relax and watch your email ROI, conversions and revenue climb.

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5 Simple Facebook Tips to Drive Engagement

So you want to get more likes, comments and shares on your Facebook Page do you? DO YOU? Of course you do, who doesn’t? If you’re anything like me, you probably want to do this without having to put much effort into it. It’s only human to be lazy and expect something for it. Well, it’s your lucky day, because here’s five simple tips to help you get more Facebook engagement on your Page. Happy Engaging!

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How to Make the Most of Facebook’s New Embedded Posts Feature

FACEBOOK EMBEDDED POSTS. Everyone’s doing it. Well, not really, but it’s only because they didn’t KNOW THEY COULD. Don’t be caught unawares, read this article and start embedding your Facebook posts now. Hell, read it twice just to be safe. AND THEN GO AND EMBED THE SHIT OUT OF SOME OF YOUR FACEBOOK POSTS. Zuckers will be proud.

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