By now we all know that social media is a key channel for marketing and customer service. But what so many businesses are still missing out on is the opportunities for market research. You can learn a hell of a lot about your customers through effective listening and a few key strategies that will ultimately help inform not just your marketing strategy but your product/services as well. In this guest post you can find out some tips and tricks to use social media for marketing research. So GET TO IT YA’LL.