How to claim back your brand on Facebook and Twitter
There are a ridiculous number of Facebook pages and Twitter accounts that are not controlled by the brands they appear to be representing. Despite the dangers involved with this activity, many companies fail to intervene to stop these people from imitating their brand and potentially sending the wrong messages to their customers. This, my friends, is what we call a social media FAIL. And this is how you stop failing and claim back your brand.
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